Calem Community Forum
Functionality Help => Asset => Topic started by: kopunski on February 07, 2008, 10:14:28 pm
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help me please..
my database is now reaching 3312 entries. but everytime i added new data(s) by importing from excel (with navicat), it always stuck: i can login to calem, but the asset list is blank. when i delete the data back to 3312 entries, everything is back to normal. so i tried to input it manually (from the calem asset form). it works, but when i refresh it, the data from my custom field (table name "zc_asset" on mysql) are missing / not shown. but when i check the mysql manually, it exist normally. i went back to calem and try to logoff and login again, it cannot display the asset list anymore. i forced to add more data to it, and the custom field are still not shown, and again the asset list stuck..
so, my guess is i'm stuck to 3312 entries.. :(
please help, i don't know where the bug is..
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Take a look at calem.log and php logs which might have some info.
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any spesific line i should look?
i try to open it, but it's just too much for me :)
(i'm not even a programmer)
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After you ran into the issue search in the log file for "error" around the time when blank screen occurred.
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i did not find any error on that perticular moment.. :(
again, i try to restore my database and delete some entries to 3312. i log in to calem. everything ok. i try to input manually. everything ok, and the last line show the exact data like this example:
3313 | asset/01/2008 | cpu | acer | finance | sub-dealer
but when i refesh it, the lines become like this:
3313 | asset/01/2008 | cpu | ....... | ........... | ................
3314 | ...................... | ....... | acer | finance | sub-dealer
(the dots mean blank)
the "acer", "finance", "sub-dealer" belong to custom field (zc_asset)
i log out and try log in, it won't dislay the asset again.
so i check the mysql and the last entry that i input are both in the same position 3313 (in table "asset" and table "zc_asset).
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Thanks for the info. This issue is identified as a defect. You data is kept in the database intact.
http://www.calemeam.com/apps/mantis/view.php?id=102
The asset list being blank issue was caused by mantis 90 that have been resolved. It will be included in r2.1.
http://www.calemeam.com/apps/mantis/view.php?id=90
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thank god u found the cure! :D
so is this mean there is nothing i could do to fix my current application, and i should wait for the next release?
nevertheless, u guys are great. i appreciate all the support. i couldn't wait for the next release. please hurry! :wink:
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When the asset list shows blank, you may use search to restrict the data you work with. Can you try this out? The goal is to find a workaround so you can still use CalemEAM.
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i can't use the search form. nothing to click, because the list header is not even shown..
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Can you add a screenshot of the blank screen?
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this is before i add the 3313rd entry:
(http://img518.imageshack.us/img518/9042/01beforeresizeig4.th.jpg) (http://img518.imageshack.us/my.php?image=01beforeresizeig4.jpg)
then i add it:
(http://img183.imageshack.us/img183/4316/02entryresizejc1.th.jpg) (http://img183.imageshack.us/my.php?image=02entryresizejc1.jpg)
return to the list:
(http://img204.imageshack.us/img204/1528/03afterresizeoq5.th.jpg) (http://img204.imageshack.us/my.php?image=03afterresizeoq5.jpg)
this is after i refresh:
(http://img207.imageshack.us/img207/2263/04refreshresizeyb9.th.jpg) (http://img207.imageshack.us/my.php?image=04refreshresizeyb9.jpg)
logout and re-login, and finally:
(http://img178.imageshack.us/img178/8976/05blankresizepq3.th.jpg) (http://img178.imageshack.us/my.php?image=05blankresizepq3.jpg)[/url]
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Thanks for the info. There are two options: a) wait for R2.1 which is coming out around end of March; b) get latest snapshot from sourceforge source tree, build and deploy it. If option b) does not sound familiar (to deal with source code), you should wait for R2.1.
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i'm good, waiting for the next release :)