Author Topic: Asset Service Log -> Not activating for change owner?  (Read 2406 times)

maxfields2000

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Asset Service Log -> Not activating for change owner?
« on: May 12, 2008, 08:10:40 pm »
Hi!

I'm very interested in the asset service log feature.  Which auto creates a service log whenever you do something like change the asset status or asset location.

It seems like it's supposed to create a service log when you change the owner but this functionality is not working.  It won't activate a service log for an owner change, but it does work for changing status or the "asset location" field.

Anyway I can fix this?  Or anyway I can create a service log manually for an asset?

calemadmin

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Asset Service Log -> Not activating for change owner?
« Reply #1 on: May 13, 2008, 04:34:48 pm »
Thanks for reporting the issue. It was confirmed. You can manually fix it. See the notes for this issue in Mantis:
http://www.calemeam.com/apps/mantis/view.php?id=126
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maxfields2000

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Asset Service Log -> Not activating for change owner?
« Reply #2 on: May 13, 2008, 05:55:08 pm »
Awesome, thanks!

This fix does in fact now trigger the service log.  However the service log is not populated with the previous owner and changed to owner.  The fields are there but they are blank.

This functionality works for location changes.  Is there another javascript I need to update for this to work?