Clay's Blog

These are the official blogs about CalemEAM.

How to Visualize Work Orders by Open WO Chart


Available in the coming release of Calem R2021 in January 2021, Open Work Order Status Chart shows the assignment and status for WOs that are being processed. WOs that are of terminal statuses (i.e., Accepted, Closed, Canceled, Disapproved and Incomplete) are not included in the chart. Management and technicians can visualize wo...
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1053 Hits

How to Notify Techs of Past-Due Work Orders


​Work orders may not be completed in time. Business processes should be in place to reminder techs and management of past-due work orders.  This blog discusses the workflow process in Calem to notify techs and management of past-due work orders. 1. SLA Contract The first step to set up a contract for work order SLA man...
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1422 Hits