Users can be added to Calem through data entry forms, upload from excel files, import from LDAP servers, or auto-creation via email service requests. One can create as many users in Calem as needed. However, login users require license seats and profile configuration.
In this blog I will cover the steps to set up users to log into Calem. User entry forms are used to create users.
Step 1. Create User
The first step is to create a user in Calem. Here are the menu paths to create users:
- Organization module | ACL Profiles | User list | Create. Use this menu to create users of your company or external companies such as customers or vendors.
- Organization module | EAM company | Employee Tab | Employee list | Create. Use this menu to create users of your company.
- Enter the full name of a user and a short note.
- Tick "Is EAM crew?" if the user can be scheduled for work orders.
- Set the user's "Site", "Job role" and "Job title"
- Set "Username" and password. Alternatively, have user set own password at login by clicking "Forgot your password?" at login screen. A user's "Email" must be configured for setting own password.
- Set "Email" for the user to receive workflow notifications and to reset own password.
- You can optionally set other fields as needed.
- When you are done, click "Save" to create the user.
Step 2. ACL Profile
Next, an ACL profile must be assigned to a login user. An ACL profile defines the access rights including modules, screens and sites. Set up ACL profiles based on job roles and sites in your organization. There are a few menu paths to assign ACL profiles:
- Organization module | ACL Profiles | ACL profile list | Click a row to open an ACL profile | "User" Tab | Click "Create" to add "Jason Bourne" to the list.
- Organization module | ACL Profiles | User list | Click a row to open a user | "ACL Profile" Tab | Click "Create" to add an ACL Profile.
- Organization module | EAM company | Employee Tab | Click a row to open a user screen | "ACL Profile" Tab | Click "Create" to add an ACL Profile.
Step 3. License Seat Assignment
Finally a login user must have a license seat to log into Calem.
- For a user who uses Calem often on a daily basis you may assign a user seat in the following menu path.
- Admin module | Open | User seat | Create
- For instance, add "Jason Bourne" to the list so Jason has a user seat and can always log into Calem.
- For users who log into Calem occasionally you may have the user share floating license seats with other users. See this blog for more information about fixed and floating license seats. Users without seats assigned above will use floating seats automatically. There are no additional configuration needed.
- For organizations with a site license, all users can log into Calem without seat configuration. Just skip the license seat assignment step.
Step 4. Password Recovery
A user may need to recover or reset own password if the password is forgotten or the user account is blocked if a user failed to login several times in a row (default is 4). At the login screen, click "Forgot your password?".
- Calem will need your username and send a password reset email to your email address on file.
- You have up to 30 minutes to reset your password before the email expired.
Additional resources
- User Guide and Admin Guide (customer account required)
- Calem Enterprise Training Site
- Calem Enterprise Blogs
- Calem Enterprise demo
