Calem Cloud Service Monitoring

Calem Cloud Service is monitored by internal and external utilities. A commercial external monitoring service is utilized to monitor Calem Cloud Service including service status and SSL Certificates. Additionally, database, disk and NFS file systems are monitored internally.

1. Database Monitoring

Database is monitored internally by Calem. The monitoring task is executed every 3 mintues.

Calem support is notified by default.

Additional email addresses can be added for notification. For instance, adding the following line to calem.custom.php for John Doe to be notified.

$_CALEM_dist['wf_conf']['login']['recipient']['db_check_off']['others']['John Doe'] = This email address is being protected from spambots. You need JavaScript enabled to view it.';

2. Disk Usage Monitoring

Disk is monitored internally by Calem. The monitoring task is executed every 3 minutes. When disk is used up to 90%, an alert email is sent to monitors.

Calem support is notified by default.

Additional email addresses can be added for notification as shown above.

$_CALEM_dist['wf_conf']['login']['recipient']['disk_alert']['others']['John Doe']=This email address is being protected from spambots. You need JavaScript enabled to view it.';

3. NFS File System Monitoring

An NFS file system may be used for clustering application servers in a high availability environment. It is monitored internally. The monitoring task is executed every 3 minutes. If an NFS file system is not responding, an alert email is sent to monitors.

Login monitors will be notified when database is not responding (Organization | ACL Profiles | Monitor User, add users or teams as Login Monitor role for sites).

Calem support is notified.

Additional email addresses can be added for notification as shown above.

$_CALEM_dist['wf_conf']['login']['recipient']['nfs_alert']['others']['John Doe']=This email address is being protected from spambots. You need JavaScript enabled to view it.';

Additional Resources

Calem Offsite Backup
Calem Enterprise Training Site
Calem Enterprise Blogs
Calem Enterprise demo
Calem Offsite Backup Guide (customer account required)
User Guide and Admin Guide (customer account required)