Clay's Blog

These are the official blogs about CalemEAM.

How to Fetch Data Efficiently via REST API

This blog discusses options to keep a local copy of Calem data up to date via Calem REST API. The use case is as follows: A 3rd party app fetches asset, location and work orders from Calem.  The data fetched is stored in a local database at the 3rd party app. The app needs to fetch data from Calem periodically to keep the local copy of da...
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How to Embed Data Fields in Service Request by Email

​ In the coming release of R20d one can embed data fields in the service request emails. This feature may be used by 3 rd party apps to integrate with Calem. It is an alternative to integration with Calem via REST API. The following is an email sample reporting an issue with an asset. // Email Subject: Routing device malfunction Ref#3359// Email Bo...
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53 Hits

How to Add a New Status Dropdown in Changes

​This blog discusses the steps to add a new status and a dropdown menu for the new status in change management. The concept can be applied to other objects such as work orders. Let's use the following use case for demo: When a change is created, its status is new. We need an option to set the status of the change to On-Hold in case a change ha...
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138 Hits

How to Use Floor Plans in Calem

Floor plans are drawings or images. They can be used as maps in Calem. For example, work orders are shown as markers and clusters of markers in an indoor business floor plan below. This blog discusses steps to use images as maps in Calem. The feature is available in Calem release R20d in August 2020.   1. Map Setup for Floor Plan The firs...
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148 Hits

Enhancements to Inventory Module in R20c

​Enhancements have been made in the inventory module for the coming release of R20c based on customer feedback. They enable better productivity for end-users. 1. History of Bins in Receiving Parts When receiving parts to stock Calem will display current bin used for the receiving item if there is stock. Otherwise, one has to use "Pick Oth...
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401 Hits

Asset Node Customization in Asset Tree

Asset nodes in Calem asset tree is shown as Asset number and its note field as shown in the screenshot below. This blog discusses the customization of the asset node in the asset tree. 1. Fields of Asset Node The first step is to make sure that the fields used in asset node are included in the following configuration. For instance, one needs to use...
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724 Hits

When to Use Dev Processes in Calem

Dev processes help administrators do development and troubleshooting. They are available in the coming release of R20c in June 2020.  Menu path: Admin | Open | Dev Processes Other server processes: Admin | Open | Server Processes 1. Export Database Database export is a scheduled task performed daily in Calem Cloud Service. It allows ...
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471 Hits

How to Mandate Data Entry in Work Order Checklist

A new flag "Note Reqd" is added to work order checklist for steps and safety measures in the coming release of R20c planned for June 2020. This feature provides a way to enforce required data entry. For instance, when a step is completed one must provide extra info such as photos, meter readings, etc. Such requirement can be mandated ...
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541 Hits

How to Configure Calem with a Proxy

​A proxy server such as a load balancer may be used with Calem to enforce security policy or to distribute load among Calem application servers. Some configuration changes are necessary for Calem to work with a proxy server. 1. Calem URL by HTTPs If your proxy server is to terminate SSL and Calem is accessed with plain HTTP, one needs to tell ...
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576 Hits

How to Report Work Orders and PMs Due

​In the coming release of R20c in June 2020, one can easily find out the due and past-due work orders and PMs from the Dashboard (highlighted in the screenshot below). Click a row to drill down to a form of tabs. Each tab is a list of PM work orders, Other (Non-PM) work orders, or PMs. Click "Export" button to export to excel for reporting purpose....
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520 Hits