Report Print/Export not Working

​I have seen support cases of Calem Enterprise reports not working at all. The root cause is often the browser's popup blocker that prevents a new browser tab to print or export Calem Enterprise reports. Here is an example when exporting "Open WO" reports from Chrome:

• ​Go to open work order reports: Work Order module | Reports | Open WO
• "Open WO" report displays.
• Click the menu to export to Microsoft Excel, nothing happens
• Click the menu to print, nothing happens

​I need to tun off the popup blocker for my Calem service:

• ​Click the popup blocker icon
• Select "Always allow popups from https://192.168.0.33" (replace "https://192.168.0.33" with your Calem service address like "https://acme.calemeam.com").
• Click "Done" 

Both "Print" and "Export" menu from Open WO report work as I expected after turning off the popup blocker.

To learn more about the work order module, take self-guided training of Calem Enterprise: