Calem Blogs

Blogs of CalemEAM

How to Track Outbound Emails in Calem

​Outbound emails in Calem are stored in the workflow email queue (Admin | Open | Workflow Email Queue). The queue holds all the outbound emails from Calem. An email has one of the following statuses:

  • In-Process: to be sent
  • Sent: Email sent
  • Failed: Failed after a limited number of sending trials.
  • Admin users can modify an email's status to "In-Process" to be included in future email sent processes.
  • The email queue is processed by a background process periodically.

Calem backs up the emails and trims the queue regularly. Emails that are sent/failed, and over two-week old are trimmed and backed up in CalemHome/logs/email folder. Each file is of the format: cm_wf_mail_queue.YYYYMMDD.SEQ.txt.gz where YYYYMMDD is the date when the backup file is created, the SEQ is the starting sequence. Each file has up to 500 emails from its starting sequence.

  • The emails in the backup file can be searched in a text edit. The data format is the readable export of PHP arrays.

Files that are over 30 days old are trimmed. 

Additional Resources

How to Use Quotation in Requisition Processes
How to Move Assets with Assembly

By accepting you will be accessing a service provided by a third-party external to