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Service Request Numbering by Site

Site-based numbering has been added for service request in Calem R21f, joining other objects with site based numbering (Asset, Work Order and Requisition). The steps below are applicable to other site-based objects (Asset, Work Order and Requisition).

  • The pattern and sequence can be defined for an EAM site (Organization | EAM Company | Site Tab). 
  • It allows one to use the SR ticket number to tell which site the service request is for.
  • It also allows one to view all SR requests by using the site prefix in list row search. For instance, use "JJ-AUS" below to find all requisitions starting with a site prefix "JJ-AUS".
Project Cost Tracking
A Review of Work Order Summary KPIs

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