Clay's Blog

These are the official blogs about CalemEAM.
Apr
06

How to Test Emails in Calem


Workflow emails are available in Calem. Outbound emails are placed in a email queue. The email queue is sent out by a server process running in the background as a repeat cron job. This blog present an option to manually trigger email processing. This option might be useful for Calem Admins. For instance, you are not ready to turn on outb...
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481 Hits
Dec
24

To Get Notified when a User is Added by SR Email


​Calem can be enabled to create a service request from an incoming email of authorized domains. A user is created when the incoming email does not exist in Calem. A monitor user can be configured to get notified when a new user is created in this case. Menu path: Organization | ACL Profiles | Monitor UserHave the flag "SR New User" checked to ...
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784 Hits
Sep
02

Tips for Text Message Notification in Calem


Calem workflow email notifications can be altered in mobile devices including 1) By an email clients on your device - an email client can be configured to raise an alert when a new email arrives;  or 2) As a text messages or SMS (short message service of about 160 characters). Text message notification is implemented as mob...
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1168 Hits
Dec
05

How to Report Requisition Overdue


​Requisition overdue addresses the following use case: Requisitions have been approved or pre-approved.These requisitions have not been received in certain days (configurable) from their request time.Email notification and report are available for requisitions overdue. 1. Requisition Overdue Report Run the over due report at: Requisi...
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  3314 Hits
3314 Hits
Aug
19

How to Set Up Workflow Notifications for Work Orders


​Workflow notifications are provided for modules in Calem including the work order module. This blog discusses the setup of work order notifications. The steps are applicable to other modules. Here is a use case for workflow notification: ​An organization would like one group of people to get workflow notifications when work orders are ap...
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  5373 Hits
5373 Hits