Calem Blogs

Blogs of CalemEAM
Jan
23

Multi-Language Labels


​Multi-language labels allow Calem to show text labels in several languages in forms, reports and exports. For instance, "WO #" and "BT #" are English and French labels for work order number labels, Calem could display the label for work order label as "WO #/BT #".  Here is a use case of dual-language labels: A customer has a jo...
Continue reading
  6659 Hits
6659 Hits
Nov
30

Priority and Category in Service Request Entry


This support case addresses the following use case: ​When reporting an issue as a service request in Calem, they should select a priority and category specifically.Dropdown fields are prefilled with the first value in the dropdown list or a pre-configured value by administrators. Calem is modified to require a user to select a dropdo...
Continue reading
  5388 Hits
5388 Hits
Nov
30

Workflow Events Enhancements for Work Orders

​The following use cases have been addressed: ​Turn off notifications for preventive maintenance work orders while allowing the same notifications for non-PM work orders.Do not send notifications when work orders are closed.Do not notify technical staff and clients when a work order is created or approved. The notifications should only be sent...
Continue reading
  5807 Hits
5807 Hits
Nov
01

Calem Enterprise Customization

Customers can tailor Calem Enterprise by built-in tools without worrying about upgrading their solutions. The customization through the built-in tools is preserved when upgrading to new releases.  Here are the areas of customization through the built-in tools: ​User Interface (UI) Customization - change forms and reports ba...
Continue reading
  7293 Hits
7293 Hits
Oct
25

Multi-Site Solution

​The multi-site solution in Calem Enterprise has been successfully implemented by customers to manage both internal operations and customer services. Internal Operations In this use case a company uses Calem Enterprise to manage its own operations in multiple sites. A site is a physical presence of the company such as a regional offi...
Continue reading
  5552 Hits
5552 Hits
Oct
19

Disallowed List for Assignment

For technical staff who are EAM crew (i.e., who can be assigned to work orders) and not allowed to be sent to a site in normal cases, the Site Disallowed can be used to implement the use case. This feature affects the work order assignment. Here are the workflow procedures for this feature. Define users who should not be sent to a site or a company...
Continue reading
  5188 Hits
5188 Hits
Oct
19

Pin a Form Tab


Up to 6 forms are displayed in the Calem desktop by default. When a new form is opened, the forms will be shifted left and the left-most form will be removed when the open forms reach the allowed maximum of 6. The new form is added to the right. To keep a form from being removed, you may pin a form to the desktop: up to 4 forms can be pin...
Continue reading
  5225 Hits
5225 Hits
Oct
12

PM Completed from Work Order Screen


​A convenience feature is available in Calem Release R9.0h for one to view completed PM work orders without leaving the work order screen. Here is the steps to use this feature: ​Use a proper list view to find work orders of interest. For instance, a technician may use "My WO" list to find own assignment to be worked on. A supervisor may ...
Continue reading
  5595 Hits
5595 Hits
Oct
12

Preventive Maintenance (PM) Custom Fields in Work Orders

A preventive maintenance (PM) object is a preventive job to be performed regularly by schedules. A feature has been added in Calem Release R9.0h to copy custom fields of PMs to work orders when the PMs are turned into work orders. There are sample use cases for this feature: A monthly PM requires a particular certificate an...
Continue reading
  6682 Hits
6682 Hits
Sep
12

How to Do Access Control by Roles (Group Design for Modules Access)


Access control by roles is managed by Group Design. The Calem desktop UI is improved for group design mode thanks to customer feedbacks. Use "Group Design" to manage modules and menu available for modules. Go to "Admin" module (click "Admin" from the left module bar, or top module bar).Go to the Group list. Each g...
Continue reading
  6341 Hits
6341 Hits
Sep
12

Project Inventory


Project inventory allows one to manage inventory items by projects. Project stocks can be transacted like non-project stock items.  Project Designation of Stock Items You can manage project designation in the following ways: Set project designation when receiving items. Set project designation when performing physical counting. Set or uns...
Continue reading
  6192 Hits
6192 Hits
Sep
09

Drag and Drop for Internet Explorer (IE) - End of Life


Internet Explorer (IE) is no longer supported. See this blog for more info. Calem Enterprise works with Chrome, Microsoft Edge, Safari, Firefox, and IE. Chrome and Edge have better performance than IE. When using IE 9, 10 and 11 with Calem Enterprise, Compatibility View Settings must be set for drag-and-drop to work. For in...
Continue reading
  6293 Hits
6293 Hits
Aug
17

How to Customize Calem Mobile (or Calem Touch) Apps


Calem Touch is the mobile interface for phones, tablets and desktops. The mobile forms in Calem Touch can be customized just like Ajax web forms. In this tutorial we will show you how to customize mobile forms through Calem Designers.  1. Group Customization Group customization for Calem Touch is the same as Calem Enterprise excepting lis...
Continue reading
  8436 Hits
8436 Hits
Aug
17

Preventive Maintenance in R9.0e

You can manage preventive maintenance in Calem by phones/tablets in R9.0e. Preventive Maintenance (PM) is recurring maintenance activities based on time or condition. For example, a maintenance activity is carried out every 3 months, or every 2000 miles. The tutorial below walks through the creation of time-based ...
Continue reading
  6161 Hits
6161 Hits
Jul
31

Work Order Step in R9.0d

Work order steps are instructions and requirements to be done for a work order. Additional attributes have been added to work order steps in Calem Enterprise Release 9.0d: Condition of the components of the stepMaintenanced neededCorrective action takenComments for the step. Or you may continue adding comments at work order level. If your organizat...
Continue reading
  5503 Hits
5503 Hits
Jul
31

Favorite Menu Module in R9.0d

Favorite module makes it simple to launch forms. Menu history is recorded in the history list. You can drag a menu from history list and drop it in the favorite menu list. When you log in, the favorite menu will display both the favorite and history menu list. So you can simply click a menu to launch a form.
  5467 Hits
5467 Hits