Clay's Blog

These are the official blogs about CalemEAM.
Nov
30

Priority and Category in Service Request Entry


This support case addresses the following use case: ​When reporting an issue as a service request in Calem, they should select a priority and category specifically.Dropdown fields are prefilled with the first value in the dropdown list or a pre-configured value by administrators. Calem is modified to require a user to select a dropdo...
Continue reading
  4954 Hits
4954 Hits
Nov
30

Workflow Events Enhancements for Work Orders

​The following use cases have been addressed: ​Turn off notifications for preventive maintenance work orders while allowing the same notifications for non-PM work orders.Do not send notifications when work orders are closed.Do not notify technical staff and clients when a work order is created or approved. The notifications should only be sent...
Continue reading
  5372 Hits
5372 Hits
Nov
01

Calem Enterprise Customization

Customers can tailor Calem Enterprise by built-in tools without worrying about upgrading their solutions. The customization through the built-in tools is preserved when upgrading to new releases.  Here are the areas of customization through the built-in tools: ​User Interface (UI) Customization - change forms and reports ba...
Continue reading
  6721 Hits
6721 Hits
Oct
25

Multi-Site Solution

​The multi-site solution in Calem Enterprise has been successfully implemented by customers to manage both internal operations and customer services. Internal Operations In this use case a company uses Calem Enterprise to manage its own operations in multiple sites. A site is a physical presence of the company such as a regional offi...
Continue reading
  5124 Hits
5124 Hits
Oct
19

Disallowed List for Assignment

For technical staff who are EAM crew (i.e., who can be assigned to work orders) and not allowed to be sent to a site in normal cases, the Site Disallowed can be used to implement the use case. This feature affects the work order assignment. Here are the workflow procedures for this feature. Define users who should not be sent to a site or a company...
Continue reading
  4785 Hits
4785 Hits
Oct
19

Pin a Form Tab


Up to 6 forms are displayed in the Calem desktop by default. When a new form is opened, the forms will be shifted left and the left-most form will be removed when the open forms reach the allowed maximum of 6. The new form is added to the right. To keep a form from being removed, you may pin a form to the desktop: up to 4 forms can be pin...
Continue reading
  4802 Hits
4802 Hits
Oct
12

PM Completed from Work Order Screen


​A convenience feature is available in Calem Release R9.0h for one to view completed PM work orders without leaving the work order screen. Here is the steps to use this feature: ​Use a proper list view to find work orders of interest. For instance, a technician may use "My WO" list to find own assignment to be worked on. A supervisor may ...
Continue reading
  5105 Hits
5105 Hits
Oct
12

Preventive Maintenance (PM) Custom Fields

A preventive maintenance (PM) object is a preventive job to be performed regularly by schedules. A feature has been added in Calem Release R9.0h to copy custom fields of PMs to work orders when the PMs are turned into work orders. There are sample use cases for this feature: ​A monthly PM requires a particular certificate a...
Continue reading
  6117 Hits
6117 Hits
Sep
12

Group Design - Modules Access Setup


​Group Design is achieved by the following steps. The Calem desktop UI is improved to indicate group design mode  thanks to customer feedbacks. Use "Group Design" to configure modules available for a group, and functions available for modules. ​Click "Admin" module from tthe left module bar to go to Admin moduleThe group list is displayedHave ...
Continue reading
  5634 Hits
5634 Hits
Sep
12

Project Inventory


Project inventory allows one to manage inventory items by projects. Project stocks can be transacted like non-project stock items.  Project Designation of Stock Items You can manage project designation in the following ways: Set project designation when receiving items. Set project designation when performing physical counting. Set or uns...
Continue reading
  5705 Hits
5705 Hits
Sep
09

Drag and Drop for Internet Explorer (IE) - End of Life


Internet Explorer (IE) is no longer supported. See this blog for more info. Calem Enterprise works with Chrome, Microsoft Edge, Safari, Firefox, and IE. Chrome and Edge have better performance than IE. When using IE 9, 10 and 11 with Calem Enterprise, Compatibility View Settings must be set for drag-and-drop to work. For in...
Continue reading
  5832 Hits
5832 Hits
Aug
17

Preventive Maintenance in R9.0e

You can manage preventive maintenance in Calem by phones/tablets in R9.0e. Preventive Maintenance (PM) is recurring maintenance activities based on time or condition. For example, a maintenance activity is carried out every 3 months, or every 2000 miles. The tutorial below walks through the creation of time-based ...
Continue reading
  5617 Hits
5617 Hits
Jul
31

Work Order Step in R9.0d

Work order steps are instructions and requirements to be done for a work order. Additional attributes have been added to work order steps in Calem Enterprise Release 9.0d: Condition of the components of the stepMaintenanced neededCorrective action takenComments for the step. Or you may continue adding comments at work order level. If your organizat...
Continue reading
  5073 Hits
5073 Hits
Jul
31

Favorite Menu Module in R9.0d

Favorite module makes it simple to launch forms. Menu history is recorded in the history list. You can drag a menu from history list and drop it in the favorite menu list. When you log in, the favorite menu will display both the favorite and history menu list. So you can simply click a menu to launch a form.
  4994 Hits
4994 Hits

By accepting you will be accessing a service provided by a third-party external to https://eam.calemeam.com/