Clay's Blog

These are the official blogs about CalemEAM.
Aug
22

How to Differentiate a Sandbox(Dev) and Production Service?


​Customers may choose to deploy a Calem dev service (or test instance) along with their Calem production service. The dev service may be used for training, staging and development. Calem provides custom styles to differentiate a dev service from the production one in login & desktop screens. ​Dev service and production servi...
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4887 Hits
Aug
19

How to Customize Access Control/ACL Profiles in Calem


Access control in Calem allows administrators to assign users to access control list profiles (ACL Profiles). An ACL profile includes permissions of application functions and sites's data for multi-site data access. This blog discusses the setup of ACL profiles.  Here is a use case for ACL Profiles for multi-site acces...
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  6387 Hits
6387 Hits
Aug
19

How to Set Up Workflow Notifications for Work Orders


​Workflow notifications are provided for modules in Calem including the work order module. This blog discusses the setup of work order notifications. The steps are applicable to other modules. Here is a use case for workflow notification: ​An organization would like one group of people to get workflow notifications when work orders are ap...
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7099 Hits
Aug
01

How to implement Configuration Item (CI) in Calem


​ A Configuration Item (CI) is an entity in a configuration management (see wiki definition). It includes configuration parameters and assets or resources. A typical CI in Calem can be implemented by a configuration element (CE) as a location and its physical component as an asset. For example, a server CI includes a server location CE (w...
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  7879 Hits
7879 Hits
Jul
31

When to Use Parent/Child Work Orders


Parent/child work orders are available in Calem. They can be utilized to support various maintenance workflows. For instance, a PM round may be generated into one PM parent work order with each PM round stop as a child PM work order.  Calem Enterprise supports two workflows in managing parent/child work orders. Case 1: Parent wo...
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  6468 Hits
6468 Hits
Jul
27

When to Use PM Inspection and PM Rounds


Questions are often asked by customers when implementing PMs for assets and locations: Calem defines a PM as a scheduled preventive maintenance plan for an asset or location. Is it possible to define a PM for many assets? Is it possible to define a PM for many locations?Calem does provide ways to handle many assets and loca...
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  10651 Hits
10651 Hits
Jul
23

How to Unblock User in Calem


​A user account is blocked when a user failed to login for 4 times in a row. There are two options to unblock a user.  1. Unblock by Another User An admin user, or a user with edit access to user list form unblock a user. Go to the user list (Organization | ACL Profiles | User list)​Find the user blocked, edit the user...
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  5515 Hits
5515 Hits
Jul
20

How to Track Asset Off-Site Repair


​Off-site repair process is provided to track assets and their repair costs. The process is described in the diagram below. ​Requisition and purchase orders in Calem are used to manage the approval process for off-site repair. Inventory transactions are used to track assets in the repair process.  Step 1. Create a...
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  6678 Hits
6678 Hits
Jul
10

When to Use Teams in Calem


Teams may be used to manage users in Calem. They can be used to organize internal resources into functional groups based on shifts, specialty, or other requirements.  They can also be used to manage contractor resources. 1. Team SetupTeams are more efficient when you have many maintenance resources to manage. Teams can be e...
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  5867 Hits
5867 Hits
Jun
30

How to Streamline Work Order Processes in Calem by SLA


Work orders are used to manage all the maintenance work including corrective and preventive maintenance activities. Work order status graph is used to describe work order processes. This blog discusses the methods introduced in Calem Enterprise release R11c to streamline the work order processes. The methods monitor work order status...
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  6566 Hits
6566 Hits
Jun
22

Add Asset Photo by Drag and Drop


In Calem Enterprise R11c available in June 2018, a menu has been added in the asset form to simplify adding an asset photo. The steps are: Click "Attach Photo" menu in asset form.Drag and drop a photo to the file upload formClose the file upload formThe photo uploaded will be used as the asset's photo. In addition to the simple operation above ther...
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  5649 Hits
5649 Hits
Jun
04

Asset Tracking in Calem


Asset tracking is one of the essential functions of an enterprise asset management (EAM) solution such as CalemEAM. I will cover the following questions in this blog: What are assets?How to track asset life-cycles in Calem?How to track asset activities?How to track asset depreciation? 1. What are Assets? Assets are identified based o...
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  6794 Hits
6794 Hits
May
26

How to Increase Productivity with Home Form


Home form is introduced in Calem Enterprise R11b. It is the default form in Favorite module. Home form is shown when Favorite module is the first module in your module bar (the left vertical menu bar). In this blog I will show you how to increase your users' productivity with the Home form. Let's start with the purposes of the&n...
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  6556 Hits
6556 Hits
May
23

Group vs Individual Customization


​Customization of data and screens are hallmarks of Calem Enterprise. Screen customization can be achieved at group level or at individual user level.  ​Group customization refers to screen configuration for a group of users.Individual customization refers to the screen configuration by a login user. Here are the guidelines regarding group and...
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  6554 Hits
6554 Hits
May
18

Calem Integration 1: Email & Misc Integration


Calem Enterprise comes with integration capabilities including: Email & Misc Integration: service request submission, service request and work order interaction via emails. Additional integration includes data export/import, and active directory.Application Programming Interface (API): the APIs to read, update and delete records in Calem. It is...
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  6255 Hits
6255 Hits
Apr
30

How to Require/Mandate Fields for Work Orders by Status/Category


This feature allows one to set up required fields in work orders by Status and Category. Calem will check work orders and block status transition if required fields are not filled.  Some sample business cases to apply the feature: When a work order is released to technicians the work order must be assigned.When a work order is completed soluti...
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  7213 Hits
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7213 Hits
Apr
16

Approval Routing for Auto-Generated REQs


See this blog for mandating pre-approval for REQs. Requisition approval routing has been defined based on requesters (see this blog). This method works well for user initiated requisitions. For requisitions generated by Calem based on min/max stock level configurations the requesters are not end users. There are ways in Calem to configure...
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  6376 Hits
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6376 Hits
Apr
10

Radio Buttons for Dropdown List


​Dropdown list defines a set of values for a field. It is used extensively in Calem Enterprise. By default a dropdown list is shown as a dropdown field. For example, work order category is shown as a dropdown list. There are cases customers like to see radio buttons for a dropdown list seeded in Calem or created by customers. This can be achie...
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  5788 Hits
5788 Hits
Apr
07

Calem Integration 2: REST API


Calem Enterprise comes with integration capabilities including: Email Integration: service request submission, service request and work order interaction via emails.Application Programming Interface (API): the APIs to read, update and delete records in Calem. It is ideal for third party applications to integrate with Calem via APIs.Custom Triggers:...
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  7231 Hits
7231 Hits
Apr
04

Asset Depreciation


Asset depreciation has been reworked in Calem Enterprise R11. It supports three depreciation methods and annual reporting. Here are the key fields to configure in an asset for depreciation reporting. An asset can be excluded from depreciation by setting its flag: "No Depreciation" Original and end values define the starting and ending values b...
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  7067 Hits
7067 Hits

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