Clay's Blog

These are the official blogs about CalemEAM.
Clay Li
Oct
21

Multiple-Cloud Service Migration


Instance export and import can be used to extract instance data from one instance and upload to another instance. This is an exciting feature in R10r. It enables organizations to expand their use of CalemEAM and focus on their business needs without being boggled down by enormous investment of time and money in data integration. Business Case 1 The...
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Clay Li
Oct
21

Multiple Services and Owner Groups


Owner groups have been introduced in Calem Enterprise R10r to replace multiple services by service sites. Here is the business case for owner groups: A site has assets for facility management and maintenance management. It is required that when facility management staff view asset tree, they should only see facility assets. The ...
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Clay Li
Oct
21

Session Logs and Site Monitoring


There are two new features in Calem Enterprise R10r release for monitoring user sessions and Calem Service Sites. They are user session logs and Google Analytics integration. User Session Logs Successful user logins are recorded for administrators to analyze user activities. They help answer the following questions: ​H...
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Clay Li
Oct
21

Mandate Failure Codes in Work Orders


This blog is deprecated. See How to Setup Failure Tree for Troubleshooting Reporting failure/action/cause codes in corrective maintenance (CM) work orders allows tracking and analysis of failures and resolutions. The codes are not required in preventive maintenance (PM) work orders. This is done through system configuration.  1. Requ...
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Clay Li
Sep
26

Work Order Time Display by Sites


This feature facilitates multi-site work order scheduling by displaying work order times in the time zones of the sites where asset and location are referenced. For instance, a planner is scheduling work orders in multiple time zones, all work orders can be scheduled in local times. The feature covers the various aspects of...
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Clay Li
Sep
01

Asset and Location Lookup Tree


In the coming release of Calem Enterprise R10q the asset and location lookups can be done via asset tree. The lookup tree makes it much easier to find an asset through its site/location hierarchy. When creating a work order, service request, or a PM, you may type in the asset number if you have it. Calem brings up a candidate list (called look...
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Clay Li
Aug
31

Mandatory Work Order Steps for Completion


Work order steps are the instructions to complete work orders. A work order can be completed without completing all the steps.  1. Org Configuration Organization may choose to require all steps be completed before work orders can be completed. The following screenshot shows that both corrective and PM work orders require steps to be ...
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Clay Li
Aug
15

Multi-Site Logos


Multi-site logo is designed for the following business case:​An organization have sites in different countries and locations. Some of the sites have their own logos and business names. A different logo can be configured for a site.Work order, requisition and purchase orders can be printed with a site's logo if defined. Here are the steps ...
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Clay Li
Aug
08

Work Order Completion Time


​In Calem Enterprise R10p release, the work order completion time is validated against labor reports. Here is the business case: When labor hours are reported in a work order, the start and end time of labor reports are calculated.When completing a work order, the actual start and finish time must include the start and end time ...
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Clay Li
Aug
02

Asset Tree and Class Tree


A host of user friendly enhancements have been implemented in asset trees in Calem Enterprise R10p. You can now search the asset tree and view an asset in the asset tree. The blog is updated to keep it up to date. A new asset class tree has replaced the category/sub-category tree in R10p. Search in Asset Tree The free text searc...
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Clay Li
Aug
02

Default Steps in Change Management


​Change management can include steps to complete. Organizations may follow a predefined set of steps for a change. In Calem Enterprise R10p a set of steps can be defined at site or company level so one can have a single set of steps for all the sites, or a different set of steps for each site.  Step 1. PM Plan PM Plans are used ...
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Clay Li
Jul
28

Meter Rounds


Meter rounds is a meter reading application in the coming R10p release of Calem Enterprise. It enables a technician to walk a route and take meter readings.  It uses features in Calem including meter round, PMs, and work orders. Here is the process to set up reading rounds:  The first step is to define a meter set with meters and the...
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Clay Li
Jul
21

Service Request without Login (Anonymous Login)


The service request module in Calem allows an organization to capture issues from internal and external customers. There are a few options to report service requests.  A. Service requests by users logged into Calem. Login users can report service requests from web or mobile applications.B. Report service requests by email. An email box ca...
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Clay Li
Jul
19

Asset Item and Bill of Material (BOM)


​Bills of Material (BOM) are parts or assemblies of assets. They can be tracked in Calem Enterprise as asset items. Calem provides two options to manage BOM. ​Asset Item - manage BOM by asset itemAsset - manage BOM by assetSet asset tag for specialized items - these items are specifically for an asset.1. BOM by Asset Item The first s...
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Clay Li
Jul
11

Add Search Box to a Detail List


​A detail list is a list view in a master-detail form. For example, the requisition form has a detail list of items to be purchased. There are cases a detail list may have hundreds of records. Fortunately, you can add a search box to any detail list in Calem when needs arise.  I will use the requisition form as an example to demonstr...
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Clay Li
Jul
09

Work Order Invoicing by Steps


​Work order invoices allow maintenance organizations to bill customers. By default the invoice cost lines are reported by work orders. There are businesses that need to show cost lines by work order steps. Calem Enterprise provides a configuration for such businesses to turn on step-based cost lines. ​Contact Calem support to enable this ...
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Clay Li
Jul
02

Module Bar Minimization


A quick background about Calem module bar: ​The module bar in the AjaxWeb shows the modules available for the login users. One can click a module button in the module bar to jump to a module with module menu bar showing at the top of the Calem desktop screen. See the screenshot below.Minimizing module bar makes more space available for th...
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Clay Li
Jul
02

Purchase Order Print Customization Part I


PO print uses templates by default for HTML and PDF output. You may customize the prints through a combination of Calem designer and templates. ​​​​​Calem Designer Use Calem Designer to customize PO headers.  ​Menu path: Purchase module | All POs | Check a PO and use "Customize" menu to customize PO print headers TemplatesPO lines and PO botto...
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Clay Li
Jun
26

Configuration for Large Data Set

Calem Enterprise is engineered for performance at its core. The AjaxWeb client uses browsers to cache certain data sets for instant user interaction. For example, assets are pre-loaded and cached in the browsers.  This approach works well for data sets that are small to intermediate where record counts are from hundreds to ...
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Clay Li
Jun
23

Part Auto-Numbering


​Calem Enterprise provides inventory part auto-numbering. There are two types of auto-numbering: ​Global auto-numbering: all parts in Calem are numbered with the same sequence number.Category-based auto-numbering: parts in Calem are numbered based on their categories. In this blog we will focus on the global auto-numbering....
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